At Baby Planett, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit babyplanett.com, place an order, or contact us.
1. Information We Collect
- Information you give us: your name, phone number, and delivery address when you place an order or message us. We may keep a record of your order and conversation.
- Automatic information: basic technical data such as device type, browser, and general website usage, which helps us improve our site.
- Since we accept Cash on Delivery, we do not collect or store any card or bank details.
2. How We Use Your Information
- To process, confirm, and deliver your orders.
- To contact you about your order (e.g., confirming delivery details by phone or message).
- To answer your questions and provide support.
- To improve our products, service, and website.
- To keep our store safe and prevent fraud.
We only send promotional messages if you have agreed to receive them, and you can opt out anytime.
3. Sharing Your Information
We never sell or rent your personal information. We only share what is needed to deliver your order — for example, giving your name, address, and phone number to the courier/delivery service. These partners are expected to keep your information safe and use it only for delivery.
4. Cash on Delivery
All payments are made in cash when your order is delivered to your door. We do not process online payments, so no payment or banking information is ever collected or stored on our website.
5. Cookies
Our website may use cookies (small files stored on your device) to remember your preferences and improve your experience. You can turn cookies off in your browser, but some parts of the site may not work as smoothly.
6. Data Security
We take reasonable steps to protect your information. However, no method of sending data over the internet is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
You may: access and correct your personal information; ask us to delete it (where we are not required to keep it); or opt out of promotional messages anytime. Just contact us to make a request.
8. Children’s Privacy
Baby Planett sells baby and kids products, but our website and orders are meant for adults (parents and guardians). We do not knowingly collect information from children. If a child has provided us information, please contact us and we will remove it.
9. Third-Party Links
Our website and social pages may link to other sites (such as Facebook or Instagram). We are not responsible for their privacy practices, so please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect once posted. Please check back occasionally.
11. Contact Us
📧 Email: babyplanetcare@gmail.com
📞 Phone: 01970-966072
📘 Facebook: facebook.com/babyplanettbd
By using our website and placing an order, you agree to this Privacy Policy.